Refund Policy

Our products are 100% quality assured which is free from any manufacturing and packaging defects and hence it is classified as "NON CANCELLABLE, NON RETURNABLE & NON REFUNDABLE GOODS".

You can always contact us for any return question at dearfriend@treejm.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is damaged in transit or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

We do not provide any exchange of goods as of now.

European Union 14 day cooling off period

We do not adhere to this EU 14 day cooling off period.

Refunds

We do not provide any refunds since our products are classified as "NON CANCELLABLE, NON RETURNABLE & NON REFUNDABLE GOODS"