Shipping Policy
Order Processing
Tree works on made to order basis, i.e, a product is made only after the order has been received.
All Orders take 7 - 8 working days to be crafted with custom orders taking a while longer.
A tentative delivery date shipping and other details will be provided via email.
Shipping in India:
We ship across India.
The shipping charge is 200 INR (within India)
Orders are delivered within 10 - 12 working days from the order date.
Delivery to areas with remote connectivity may take up to 14 - 16 working days.
International Shipping:
We ship worldwide.
Shipping outside India is priced between 2000 INR- 4000 INR. The shipping amount depends on the weight of the package and the location chosen.
Delivery can take up to 10 - 12 working days from the dispatch date.
Delivery times are approximate and not guaranteed.
The tree is not responsible for delays, customs or duties during the shipment.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at dearfriend@treejm.com with your name and order number, and we will look into it for you.
465/C 17th G Main Road 6th Block Koramangala, Bengaluru, 560095, Karnataka, India.