Shipping Policy

Order Processing

Tree works on made to order basis, i.e, a product is made only after the order has been received.

All Orders take 7 - 8 working days to be crafted with custom orders taking a while longer.

A tentative delivery date shipping and other details will be provided via email.

Shipping in India:

We ship across India.

The shipping charge is 200 INR (within India)

Orders are delivered within 10 - 12 working days from the order date.

Delivery to areas with remote connectivity may take up to 14 - 16 working days.

International Shipping:

We ship worldwide.

Shipping outside India is priced between 2000 INR- 4000 INR. The shipping amount depends on the weight of the package and the location chosen.

Delivery can take up to 10 - 12 working days from the dispatch date.

Delivery times are approximate and not guaranteed.

The tree is not responsible for delays, customs or duties during the shipment.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at dearfriend@treejm.com with your name and order number, and we will look into it for you.

465/C 17th G Main Road 6th Block Koramangala, Bengaluru, 560095, Karnataka, India.